Refund & Exchange Policy – Khyber International Shop
We value your satisfaction and strive to provide the best shopping experience. Please read our refund and exchange policy carefully before making a purchase.
Exchange Eligibility
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Products can only be exchanged from Khyber International Shop’s online store within 14 days from the date of purchase.
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Items purchased on sale or discount are not eligible for return or exchange.
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No cash refunds are allowed under any circumstances.
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Products purchased online cannot be exchanged at physical outlets, and vice versa.
Not Eligible for Return/Exchange
We do not accept returns or exchanges based on:
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Change of mind
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Disliking the shade, color, texture, or fragrance of the product
Exchange Conditions
To qualify for exchange:
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The product must be unused and unopened
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Tags and original packaging must be intact
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The product should be in good, resalable condition
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The original invoice is required for all exchanges
Defective or Damaged Items
If you receive a defective or damaged product, please contact our customer care within the 14-day period.
📧 Email: khyberinternationalshop@gmail.com
📞 Phone/WhatsApp: +92 315 0660752
🌐 Website: https://khyberinternational.shop/
Please share:
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A clear image of the defective item
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A copy of the original invoice
Our team will review your request and get back to you promptly with the next steps.
Thank you for choosing Khyber International Shop. We’re committed to making your experience smooth, transparent, and fair.